Technical support tier 1: AVOID AT ALL COSTS! Brisbane - Recensione dipendente - Technical Support Advisor presso Concentrix

1,0
29 mag 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The 1 hour lunch break is literally the only good thing about the job. You get better treatment from supervisors at McDonald's or KFC! The training was ok, although it only prepares you for literally 10% of the role requirements.

Svantaggi

I don't even know where to start... One of the reviews on here states that this place isn't good for high achievers and I can totally see why! Despite the abundance of bad reviews I accepted the job with an open mind. I've been with the company almost a month now and the sheer incompetence of every staff member is rife. No acknowledgement of good performance, constant belittling by management and an extreme level of unprofessionalism; there's name calling, high-school gossiping and sheer immaturity amongst the 400 or so staff at the Brisbane site. It's like the place is run by monkeys! Run for the hills from this company! It's no wonder that up to 60 people are hired all at once and as little as 4 people from a group remain, this company has an extreme high turn over and it's easy to see why. Oh and on top of all that crap, it's quite easily the lowest paid "technical support" job you'll ever see... for under $20 an hour it's a joke with what you put up with and not worth getting out of bed for. If you manage to survive here I bow down to you!!!!

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5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Svantaggi

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people and team leads are nice for where I work.

Svantaggi

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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