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      Concentrix

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      Recensioni su Concentrix

      Good company with bad managers! - Recensione dipendente - Advisor II, Sales presso Concentrix

      1,0
      30 gen 2024
      Advisor ii, sales
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      I loved working at Concentrix. I thought it was one of the best jobs I ever had. I worked on the American Express project. The pay is great and the workload is a joke. You can sit for such a long time waiting on a call while still getting paid. There is a heavy turnover of agents so they are always hiring.

      Svantaggi

      None of the managers could explain the bonus structure. They never talked about it in training and you were lucky to ever qualify for it. I had two managers who could not tell me how to make my calls better so I could qualify for the bonus. Then one day I was moved to a third TL without notice. She tried to help me but I was done at that time. They scare you during training to think if you do the wrong thing you will get fired. Then you do what you are trained to do and they suspend you and fire you anyway. Schedules are not that great either. You get to shift bid a schedule so you will never get the schedule you want.

      avatar
      Risposta di Concentrix
      2y
      We set a high bar for life at Concentrix + Webhelp. But it sounds like the experience with your management team that didn’t hit the mark. Setting up our leaders for success is something we are always looking for ways to grow and improve. We’ve got a variety of Leadership training programs in place to make sure they’re leading in the best possible way. Feedback like yours keeps us on the path of improvement—so thanks for taking the time to add your voice.

      Esplora altre recensioni su Concentrix

      5,0
      20 mag 2026
      Sr manager human resources
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Culture, career growth, leadership support and benefits are just a few of the pros.

      Svantaggi

      I don’t have cons to share. I’ve been with the company for 15+ years.

      3,0
      28 giu 2026
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The people and team leads are nice for where I work.

      Svantaggi

      For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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      Ricerche correlate: Offerte di lavoro di Concentrix | Stipendi di Concentrix | Benefit di Concentrix | Colloqui di Concentrix
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