toxicity - Recensione dipendente - Call Center Agent presso Concentrix

3,0
20 set 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

not alot of stressthe company does care for its workers.

Svantaggi

long hours salary leaves alot to be desired

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Risposta di Concentrix
1y
Hey there! Thank you so much for sharing your feedback with us. We're really happy to hear that you feel supported by the company and that your stress levels are manageable. We have some great internal mental health support initiatives available; feel free to check out our CORE or Wise pages for more info. You can also reach out to Momentum at 0800 229 355 to access these services. They'll get back to you within 72 hours to help you book your first session, which will be over the phone. We truly appreciate your honesty about the long hours and salary concerns. Your suggestion for permanent incentives is incredibly valuable, and we're actively working on that to make our workplace even better! Earlier this year, we managed to increase employee salaries across the board for all our game changers in South Africa. We understand you might feel this is not enough, but we are working on a number of initiatives, so please keep an eye out for updates and internal communications from our teams! We're committed to creating a positive environment for everyone, and your input is really helpful on that journey.

Esplora altre recensioni su Concentrix

5,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Svantaggi

- low PTO accruance per paycheck - haven't run into many cons yet

3,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people and team leads are nice for where I work.

Svantaggi

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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