4 dic 2018
Dipendente anonimo
Risposta di Concern Worldwide
7yMany thanks for your review. Though we are disappointed when any staff member has a negative experience, we value all feedback as instructive, and if we are doing our job, constructive.
Any current staff who are unhappy or have concerns are truly welcomed to share their thoughts with any member of the senior team, all of whom have open doors, with HR, or even with the senior team at global HQ level. There is also an anonymous global complaints response mechanism, about which all staff are trained as part of induction and ongoing staff development.
We welcome scrutiny or inquiries on any of these matters from job seekers, current or former staff, or any interested parties. Direct outreach is welcome. All US senior team members are listed here:
https://www.concernusa.org/about/team-board/.
With that, a few points:
We wholeheartedly agree about the talent, commitment, and team spirit of our staff! They constitute our identity and core strength. Thank you for recognizing this.
We are proud this year to be celebrating our 50th anniversary year globally, and now 25 years of operation in the US. We have grown consistently over time, and are honored to have earned the faith of institutional and government funders, respected foundation donors, and a loyal individual donor base.
As for the senior team, we benefit from a mix of veteran staff members and some who are new to the organization, all of whom have long track records in the nonprofit and/or private sectors. We value our longer serving leaders for their institutional knowledge, their example, and their firm commitment to the mission of Concern Worldwide. They have extensive field experience often having served in some of the most challenging environments on earth, sometimes at personal risk. They bring the same level of dedication to their roles here. We value our newer leaders for their fresh perspectives and desire to add new energy and experience to our operations.
On the issue of nepotism or other conflicts of interest, we adhere to strict global codes of ethics and transparency, report any and all relationships as legally required, and are subject to regular scrutiny by internal and external audit, and fiduciary oversight by our board of directors.
As for strategy, decision-making, and action, we are charged by our donors, stakeholders, and global partners at HQ and in the field to deliver efficiency, effectiveness, and impact in line with our mission. All departments in our organization are expected to contribute equally. We would not have grown to the extent we have, much less survived, year after year without coherent strategies, decisiveness and action. We are currently taking real and immediate action in the areas of marketing, fundraising diversification, programming, and HR and business systems. We truly welcome any questions on this score.
As for diversity and gender balance: the 45 staff members of Concern Worldwide U.S. hail from 8 countries; 70 % of our staff our women, as are 5 out of 6 members of our senior management team, including the CEO; our board chairperson is a woman, and we will soon achieve 50% female board membership, with a firm commitment to further diversity in future recruitment.
Finally, we are a learning organization. It's a core value. Our growth depends on marking lessons learned when things don't go exactly according to plan, and adapting accordingly. We genuinely encourage our reviewer to share these comments in person with senior US or global staff or board members, so that we may continue to work together improve and grow. We look forward to frank and transparent discourse with all, especially our valued team members.
Again, many thanks for your feedback.