Great pay&great advancement opportunity, but it's definitely not for everyone and not a job you can slack on. - Recensione dipendente - Customer Care Representative presso Conduent

5,0
26 mag 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Overtime Advance opportunities Great benefits You receive discounts on just about everything Very, very casual dress code Very understanding if you have to miss work Very thorough training (that you're paid for)

Svantaggi

-Your job is literally to be yelled at and insulted -Unless you are on your breaks, you have absolutely no time to stop and relax, you are always on the phone with someone -Overtime is sometimes mandatory, which some people dislike -Raises are yearly, but can be up to $1 of an increase -The floor support to help you with issues during calls or for authorization or an action is ridiculously pitiful. You need to pay attention during training 110% of the time or you will spend hours putting customers on hold and irritating them.

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3,0
2 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Svantaggi

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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