Bittersweet taste - Recensione dipendente - Customer Service Representative presso Conduent

3,0
13 lug 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Salaries arrive on time nice, clean environment friendly atmosphere

Svantaggi

Unfortunately there are much more cons... - you have breaks, but they are absurdly strict (like some seconds more can be resulted in some email from your supervisor) - you can be on the phone for 90 minutes, you cannot go to the toilets (???) - this company is all about the customer: Ok, understandable... But sometimes your job was literally people yelling at you, even though it was not at all your fault! - you cannot bring anything to your office table (just water, nothing else) - Salary: not extremely bad, but nothing too "outrageously good" - Bonus: it is nearly impossible to get bonuses: they say it is possible, but due to the nature of the calls (the majority) its not possible - training; honestly, It didn't really serve. Some days you got calls, and you had no idea for the solution, as it was highly technical, this can cause you a great stress, and nobody really cares about it.

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5,0
6 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Positive Experience for the tenure served

Svantaggi

Nothing to report everything is good

1,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Svantaggi

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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