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      Conduent

      Azienda coinvolta

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      Its great if you're accountable - Recensione dipendente - Dipendente anonimo presso Conduent

      5,0
      18 apr 2018
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      I currently work as an employee here and the scores they grade you on are metrics, if you have great call flow and relate to each and every customer treating them like they are important and human and the most important part of your job (which they are) then you will have great scores and exceed all expectations.

      Svantaggi

      Lots of people don't want to be accountable and blame "the system" for making them fail when it's their own tone and how they react to the tone of the customer.

      Esplora altre recensioni su Conduent

      3,0
      2 lug 2026
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Svantaggi

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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