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      Conduent

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      Terrible management, but not the worst place. - Recensione dipendente - Customer Care Associate WFH presso Conduent

      2,0
      27 nov 2018
      Customer care associate wfh
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Working from home, great benefits package (medical, dental, vision, employer match 401k, etc.), hours were decent.

      Svantaggi

      Management was super shady. Some would delegate their tasks as supervisors to regular advisors, letting them be off the phones for hours while doing their work for them. A lot of petty talking behind people’s backs, it was like a high school. Only metrics focused, didn’t care about the people, just the numbers. You are just a number, and you can be replaced in a second.

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      3,0
      2 lug 2026
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Svantaggi

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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