A company with low standards and high expectations - Recensione dipendente - Customer Service Representative presso Conduent

1,0
20 mag 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy hire, paid training, remote during covid

Svantaggi

Working there. It high stress, not a long term job, too many ways to get marked low performing. They have 4-5 performance grading scales, just different excuses to terminate you once the phone stop ringing. Communication is minimal, favorite line of management is that's a good question I'll have to get back to you about that. Working with people (managers) who are condescending and patronizing. It's seasonal/contract work but listed as fulltime permanent. Benefits are too expensive, like 200 per check pay then 4000 or more out of pocket. High turnover, racist co workers and, getting verbal abused by callers.

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5,0
6 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Positive Experience for the tenure served

Svantaggi

Nothing to report everything is good

1,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Svantaggi

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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