Working from Home - Recensione dipendente - Remote Customer Service Representative presso Conduent

3,0
22 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I really enjoyed working for Conduent. I like working from home, especially that commute to the office, I just stop in the kitchen for my morning coffee and step into my spare room, aka my office, to start the day. Constantly busy with customer calls, so the day fly by real fast.

Svantaggi

No support to agents when needed. Not enough training. Hard to get a raise unless you change to different client that pays more and if you can get the position. You don't get bonus' as advised. Large turnarounds.

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5,0
8 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I get to work remote

Svantaggi

IT isnt really much help

1,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Svantaggi

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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