Service Coordinator - Recensione dipendente - Service Coordinator presso Consumer Direct Care Network

3,0
14 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid Holidays, health insurance, work from home.

Svantaggi

Was hired on to take care of a caseload back in 2022.However, the company took on more than they could chew so service Coordinators also have to do hire outreach and also have to run a call center on top of it. The turnover rate is high, the workload has increased due to staff leaving and so the ones that stay have to pick up the slack. The pay is okay however this job needs to be listed as a call center as having 400+ caseload and back to back calls from others not on your caseload is to difficult. It's just not realistic to run multiple jobs and workers get burnt out and leave.

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Risposta di Consumer Direct Care Network
8mo
Hello, Thank you for taking the time to share your experience. We appreciate your feedback about workload and job clarity, and we understand how important transparency and balance are for our team members. Your comments have been shared with leadership as we continue working to improve communication, support, and role expectations.

Esplora altre recensioni su Consumer Direct Care Network

5,0
19 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Quality team members Low turnover

Svantaggi

The pay and benefits should be significantly better

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Risposta di Consumer Direct Care Network
1mo
Thank you for sharing your experience. We are glad to hear that you have had a positive experience with your team. Thank you for being a valuable member of CDCN.
3,0
26 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Genuinely cares for employees and client based, Goes above and beyond as a company to support their employees.

Svantaggi

Work is usually large deliverables with very short turnarounds. OT is usually always needed.

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