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ContactUS Communications

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CSR - Recensione dipendente - Customer Service Representative (CSR) presso ContactUS Communications

4,0
4 ott 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This company seems to be fantastic with working with it's employees. The training has been exceptional. The hiring process was relatively easy.

Svantaggi

Benefit program is not the greatest

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Risposta di ContactUS Communications
9y
Thanks for the feedback! Over the past year we have been making training & development a top priority and I'm glad to hear it's been beneficial. We aren't always perfect, so we welcome feedback around ways you think something can be improved. Who better to share that knowledge than those employees who have gone through the process?! We are currently working to review all benefits, go to market to make sure what we provide our employees are competitive and the best the market has to offer in our industry. I promise we are working to improve those. Thanks again for the feedback and please keep it coming! We're so glad to have you on the team.

Esplora altre recensioni su ContactUS Communications

5,0
7 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work environment to work

Svantaggi

None that I can think of

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Risposta di ContactUS Communications
1y
Thank you for taking the time to share your feedback with us on Glassdoor. We genuinely appreciate your insights into both the positive aspects of your experience and areas where we can enhance our practices. Your input is invaluable as we continuously strive to create a positive and rewarding workplace for our employees.
3,0
15 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company really does promote from within to a point. If you have any college education, and are good with people, you can go far.

Svantaggi

They will never directly admit it, but you can not get past a supervising roll without a college degree. You can essentially run a department for years, but when they officially fill the management role, they will hire outside the company for someone with any degree instead of the person who has the work experience. Without a diploma you will never get a salaried management position in this company. An associates degree in art history will get you further than 20 years experience in customer service.

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