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ContactUS Communications

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A job is a job.. - Recensione dipendente - Customer Service Representative (CSR) presso ContactUS Communications

2,0
27 ott 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The co-workers in training were a blast to work with. They all had an awesome persona, and made training that much more bearable.

Svantaggi

Short breaks for full-time (one 30-minute lunch, two 15-minute breaks), inexperienced management/HR, will fire you for pretty much anything

avatar
Risposta di ContactUS Communications
9y
Good morning and thanks for taking the time to provide us with your feedback. Feedback, whether positive or constructive helps us grow as an organization and helps make sure we are creating the best environment possible. I'm so sorry to hear that this wasn't the best experience for you. I appears, from your comments, as though you were in training during your time with us. I will say, we do have pretty strict procedures for training. At ContactUS we take training very, very seriously because it is so important that we train and prepare employees to be successful. When time is missed in training it not only sets that employee back but potentially the class, too. I can promise you that our employees are not disposable, in fact they are quite the opposite. Our employees are of the utmost critical part of our business. Our employees make the company successful and make our clients successful! I'd love the opportunity to discuss your specific situation should you be interested. Our contact information can be found on our company website or feel free to e-mail hr@contactusinc.com.

Esplora altre recensioni su ContactUS Communications

5,0
7 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work environment to work

Svantaggi

None that I can think of

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Risposta di ContactUS Communications
1y
Thank you for taking the time to share your feedback with us on Glassdoor. We genuinely appreciate your insights into both the positive aspects of your experience and areas where we can enhance our practices. Your input is invaluable as we continuously strive to create a positive and rewarding workplace for our employees.
3,0
15 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company really does promote from within to a point. If you have any college education, and are good with people, you can go far.

Svantaggi

They will never directly admit it, but you can not get past a supervising roll without a college degree. You can essentially run a department for years, but when they officially fill the management role, they will hire outside the company for someone with any degree instead of the person who has the work experience. Without a diploma you will never get a salaried management position in this company. An associates degree in art history will get you further than 20 years experience in customer service.

1
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