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ContactUS Communications

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An Overall Positive Experience - Recensione dipendente - Customer Service Representative presso ContactUS Communications

4,0
15 gen 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

• I feel as though I am provided all the tools and knowledge I need to complete my job with confidence. • My fellow agents are (for the most part) kind and helpful, like a big family. I have made a lot of meaningful friendships with my coworkers. • I trust most of the supervisors and lead agents to help me solve any issues I have.

Svantaggi

• Critter problem in Grindstone office. Bugs everywhere, I come home with flea bites on my ankles in the summer time (don't own any pets at home.) Snakes live in the ceiling. I don't want to work in jumanji!! • Definitely some favoritism in regards to some specific supervisors or members of leadership, but fortunately those who do not help make up a small portion of management around here. • I have had some serious qualms with HR in the past where my issues/inquiries have been straight up ignored. We have recently had a new hire in the HR department and he's really thriving here. Don is a super helpful guy who has solved my aversion to the department. • Insurance plan is super expensive.

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5,0
7 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work environment to work

Svantaggi

None that I can think of

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Risposta di ContactUS Communications
1y
Thank you for taking the time to share your feedback with us on Glassdoor. We genuinely appreciate your insights into both the positive aspects of your experience and areas where we can enhance our practices. Your input is invaluable as we continuously strive to create a positive and rewarding workplace for our employees.
3,0
15 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company really does promote from within to a point. If you have any college education, and are good with people, you can go far.

Svantaggi

They will never directly admit it, but you can not get past a supervising roll without a college degree. You can essentially run a department for years, but when they officially fill the management role, they will hire outside the company for someone with any degree instead of the person who has the work experience. Without a diploma you will never get a salaried management position in this company. An associates degree in art history will get you further than 20 years experience in customer service.

1
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