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      ContactUS Communications

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      Recensioni su ContactUS Communications

      Nice management disguises broken company - Recensione dipendente - CSR presso ContactUS Communications

      2,0
      7 giu 2014
      Csr
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Respectful and understanding management, good starting pay, flexible hours, easy to find location, quick hiring process with quick multiple interviews, good company orientation

      Svantaggi

      Computers barely work, no tech support available on weekends without calling them in, upwards of one month to get employee sign in info, clients frequently take a long time giving you log in credentials, management often no call no shows, several departments feature no training, computer logins either don't work or are changed, qa's take very long to get and are not tailored to untrained employees meaning untrained employees are punished for information they don't have, building unlocked 24 hrs a day

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      5,0
      7 mag 2025
      Hr- representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Good work environment to work

      Svantaggi

      None that I can think of

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      Risposta di ContactUS Communications
      1y
      Thank you for taking the time to share your feedback with us on Glassdoor. We genuinely appreciate your insights into both the positive aspects of your experience and areas where we can enhance our practices. Your input is invaluable as we continuously strive to create a positive and rewarding workplace for our employees.
      3,0
      15 nov 2025
      Training manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The company really does promote from within to a point. If you have any college education, and are good with people, you can go far.

      Svantaggi

      They will never directly admit it, but you can not get past a supervising roll without a college degree. You can essentially run a department for years, but when they officially fill the management role, they will hire outside the company for someone with any degree instead of the person who has the work experience. Without a diploma you will never get a salaried management position in this company. An associates degree in art history will get you further than 20 years experience in customer service.

      1
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