None - Recensione dipendente - HR- Representative presso ContactUS Communications

Very laid back. They are willing to work with people and offers benefits, they have 401k, medical, dental,vision, pto, vto, and all the other FMLA, and such

If you don't have good wifi, two or more computer screens it can be very hard. Need to keep a back up for computer accessories, A bit disorganized on the clients part, constant changes in the service level not on contact us level

The company really does promote from within to a point. If you have any college education, and are good with people, you can go far.

They will never directly admit it, but you can not get past a supervising roll without a college degree. You can essentially run a department for years, but when they officially fill the management role, they will hire outside the company for someone with any degree instead of the person who has the work experience. Without a diploma you will never get a salaried management position in this company. An associates degree in art history will get you further than 20 years experience in customer service.