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HSBC Customer service agent - Recensione dipendente - Customer Service Agent presso Convergys

3,0
24 mar 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work mates, some managers are fun, commission.

Svantaggi

Shifts are the most ridiculous! It's like you live for this job. You get only one weekend off in the month. The job is boring, do not go for this job if you are looking for challenges and everyday to be different. Big responsibility for the money you are getting paid. Doesn't matter how much you would try to be good, they will always find mistakes. Commission is based on quality of your customer service, which is very hard to get right.

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5,0
16 giu 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good in training people and provides opportunity for growth.

Svantaggi

No retirement benefit even after completing 5 years of service

3,0
29 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

was able to work remotely is a plus - training is good, if you have inquiries- recruitment department was able to address concern in a timely manner-

Svantaggi

the account that was assigned to is sales - so monthly quota is stressful. Our account was unfortunately let go and the position is no longer available to they need to let go of us

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