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Technical support agent - Recensione dipendente - Technical Support Agent presso Convergys

3,0
6 apr 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It is a great job as a starter in the industry. Decent starting pay.

Svantaggi

But no chance for a raise. Promotions do not really pay more for the extra responsibilities. $0.50 extra for SME, but lose ability for OT. Also seems they do not want to keep their tenured agents, eventhough they don't get paid any more than a new hire.

Esplora altre recensioni su Convergys

5,0
16 giu 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good in training people and provides opportunity for growth.

Svantaggi

No retirement benefit even after completing 5 years of service

3,0
29 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

was able to work remotely is a plus - training is good, if you have inquiries- recruitment department was able to address concern in a timely manner-

Svantaggi

the account that was assigned to is sales - so monthly quota is stressful. Our account was unfortunately let go and the position is no longer available to they need to let go of us

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