Toxic company culture, difficult moment - Recensione dipendente - Dipendente anonimo presso Conviva

2,0
14 nov 2024
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Video solution has a large and impressive client list. Opportunity to work with some of the industry's biggest names. Some very dedicated, smart and hard working people at the client-facing level. Reasonable pay and good perks.

Svantaggi

The company is trying to pivot from Video and the Media & Entertainment space to new verticals and new markets. However, there is very little to show for the intensive effort over some years, and as a result the field organization is deeply anxious and pessimistic. Management has no interest in their workforce (ie people), and appears to have the attitude that the reason the company is in the situation it's in is that their workforce is stupid and lazy. As a result, layoffs, firings and then inexplicable hirings are constant, creating an atmosphere of tension and anxiety. There is constant institutional gaslighting, where management's religious belief in the company's product meets prospect and customer feedback and there is aggressive pushback that the customer and staff are wrong and need to be reeducated. This creates a bizarre atmosphere where there is no psychological safety and staff self-censor any feedback to ensure that the C-suite hear what they want to hear. Sales was given the least realistic expectations I've seen in 20 years of enterprise sales. There is absolutely no interest or effort to retain staff who are demoralized and have no possibility to make their number. Turnover is consequently very high.

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5,0
28 gen 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Opportunity for career growth - No micromanaging - Technology - Startup vibe - Great coworkers - Work / Life balance

Svantaggi

- Startup challenges of being a small fish in big a pond

1,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay and benefits are good.

Svantaggi

Awful training. I was thrown in to do my job. A sink or swim kinda job. Yesterday was it for me I had my 30 day evaluation withe the supervisor that didn’t train me. She was snapping her fingers at me telling me to hurry up what’s next. The expect you to answer calls for 18 center and do 40 referrals a day. With no proper training. From May 4 to to May 30 I was watching videos. I had hands on training 4 days June 1 was thrown in to answer calls and do referrals. It’s more like processing them. There were things I wasn’t shown . So I would have to ask someone mind up they had a quota of 40 as well. So it was kinda hard to ask but 2 employees helped me as much as they could. The supervisor said yesterday that I should have been faster at 30 days. No ma’am no 30 days it was 17 days. I was so upset yesterday in her evaluation I froze. I’ve never had a supervisor snap there fingers at me and come come on your taking to long. Move move. Mind you this position is also getting authorization from the insurance company for the referral. So answering non stop calls an doing authorizations and having to do 49 referrals answer teams messages for stat referrals was to much. I quit today. Do not work for referrals unless your a robot or have 100 hands . And I had left a job I was at for 3 years to go there. Grass isn’t always greener.

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