Don't get comfortable. - Recensione dipendente - Solution Sales Specialist presso Cox Communications

2,0
10 gen 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The comission was good when you met and exceeded the goals. Free cable. An acceptable amount of PTO.

Svantaggi

Unstable job security-(Low or no sales, NO job! )It doesnt matter how long you been there, how well you did before or if there are no customers in the store. It could be compared to working under pressure and in fear of losing your job on a constant basis. Employees- MOST of the employes are ok however, alot of them are cut- throat and phoney. A few display Narcissistic tendencies which is disgusting all in itself... Line of work- The job description was a bit embellished. The decription presented doesn't line up with the tedious nature of the position. The recruiters didn't "tell it like it is." Training- The traning (or lack there of ) wasn't geared toward the proper line of work. The training was severly abbreviated and wasn't an asset to real life scenarios that took place in the store. I'm sure one could key an order but what about escalating a trouble ticket for repeat trouble calls? Communication-No interdepartmental communation what so EVER. It often caused an unpleasant experience for both the customer AND the Solutions Specialist. Its hard to tell a customer, we dont do that here when someone with COX said we do... Benifits- Well, I was part time so I didnt have benifits like medical, dental and vision. I would have easily selected coverage over cable if I was given that option. I wasnt home much becuase I was at work, being subjected to germs that got me sick.

Esplora altre recensioni su Cox Communications

5,0
23 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility, Work life balance and benefits

Svantaggi

Stability can sometimes be an issue with constant changes

avatar
Risposta di Cox Communications
2mo
Hi, thank you for sharing a review! We're glad to know that you enjoy the flexibility, work-life balance and employee benefits that a career at Cox offers, and that you would recommend Cox as an employer. Cox's footprint and cross-industry impact do frequently necessitate agility with change, but we strive to offer a workplace experience that has the stability of a large company with the friendly community and innovation culture of a startup. And while our impact continues to grow, our values and mission remain the same: across our family of businesses, we're building a better future. We hope you feel that to be the case.
4,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Svantaggi

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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