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      Cox Communications

      Parte di Cox Enterprises

      Azienda coinvolta

      Recensioni su Cox Communications

      Started out great, ended up a joke - Recensione dipendente - Customer Retention Representative presso Cox Communications

      3,0
      23 ago 2012
      Customer retention representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great benefits, great office, open door policy with managers.

      Svantaggi

      Although there is an open door policy with managers your feedback is listened to but not acted upon. When I first started it was great, felt secure in my job daily, made good money, great atmosphere. That steadily changed after they started firing everyone and micromanaging everyone to death. I guess the managers were trying to justify their bloated salaries? I'm not sure what they did outside of bring in donuts on Saturday's anyways. Basically on the retention floor, if you ain't cheating, you ain't trying. It's crazy the what reps will do and be rewarded for it, and then others will be fired. Silly job, silly management. Also, when about 25% of the sales floor is out on LOA for "stress" you might have a problem.

      Esplora altre recensioni su Cox Communications

      5,0
      23 mar 2026
      Project manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Flexibility, Work life balance and benefits

      Svantaggi

      Stability can sometimes be an issue with constant changes

      avatar
      Risposta di Cox Communications
      2mo
      Hi, thank you for sharing a review! We're glad to know that you enjoy the flexibility, work-life balance and employee benefits that a career at Cox offers, and that you would recommend Cox as an employer. Cox's footprint and cross-industry impact do frequently necessitate agility with change, but we strive to offer a workplace experience that has the stability of a large company with the friendly community and innovation culture of a startup. And while our impact continues to grow, our values and mission remain the same: across our family of businesses, we're building a better future. We hope you feel that to be the case.
      4,0
      20 giu 2026
      Field engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Svantaggi

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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      Ricerche correlate: Offerte di lavoro di Cox Communications | Stipendi di Cox Communications | Benefit di Cox Communications | Colloqui di Cox Communications
      Recensioni su Cox CommunicationsRecensioni per Customer Retention Representative presso Cox CommunicationsRecensione su Cox Communications