Depressing job. Everyone cheats to make tough commission goals. - Recensione dipendente - Retention Specialist presso Cox Communications

1,0
1 lug 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very good employee discount. Every tv channel and 250 mgb internet for like $30 mo

Svantaggi

Worked for the company for 8 years (last 3 years in retention) Went through 3 different managers last 3 months. Commission is shaky and very very unreliable. Projected to lose $16000 this year. Company did not care. Everyone is now cheating the commission stricture because that is the only way to make a paycheck. I left after missing the 3rd month in a row. The end of the pandemic and the increased inflation and coming recession has made this job impossible. RAMPANT CHEATING ESP BY 3rd PARTY REPS. Company sends work to Mexico and other countries, these reps suffer to ramifications for lying to customers, hanging up or simply not disconnecting the customers account.

Esplora altre recensioni su Cox Communications

5,0
15 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Office, pay, benefits, culture is great

Svantaggi

Company changes are creating disruption

4,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Svantaggi

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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