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      Cox Communications

      Parte di Cox Enterprises

      Azienda coinvolta

      Recensioni su Cox Communications

      Run as fast as you can - Recensione dipendente - Retention Specialist presso Cox Communications

      1,0
      23 ago 2022
      Retention specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      My coworkers were cool, thats honestly it.

      Svantaggi

      The metrics you are expected to meet are unattainable. Pay is subpar at best. Commission you are supposed to be able to make, won't happen unless you cheat. Uncontrollable disconnects count against you. Management is awful and does not care, from your direct leader up to the top. Customers cuss you out all day every day.

      avatar
      Risposta di Cox Communications
      3y
      Thanks for providing feedback. Customer service can often be challenging, so we really appreciate what our call center employees do at Cox. We're always seeking to understand how we can improve the experience for our customer service employees, so thank you for sharing your input. We appreciate your time at Cox and the time you took to write this review.

      Esplora altre recensioni su Cox Communications

      5,0
      15 apr 2026
      Manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Office, pay, benefits, culture is great

      Svantaggi

      Company changes are creating disruption

      4,0
      20 giu 2026
      Field engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Svantaggi

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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      Ricerche correlate: Offerte di lavoro di Cox Communications | Stipendi di Cox Communications | Benefit di Cox Communications | Colloqui di Cox Communications
      Recensioni su Cox CommunicationsRecensioni per Retention Specialist presso Cox CommunicationsRecensione su Cox Communications