Great model, just needs improvement - Recensione dipendente - Account Manager presso Creative Lodging Solutions

This is an excellent, accurate review. We have had more turnover in supervisory and management roles than we would like. I assure you it is not by design. Creative Lodging prioritizes promoting from within. Sometimes that works great. Sometimes we take a chance on a staff member who may not be quite ready for the position but can grow into the position quickly. Sometimes we promote someone, and after they get into the supervisor role, they decide they don’t like being in management and choose to leave. To correct this issue, we've implemented further training for our supervisors and managers and a more formal review process for promotions and new hires. As the owner of the company, I take staffing and turnover seriously. As a current staff member who has been here a year, you are very aware that Creative Lodging's NUMBER ONE GOAL FOR THE COMPANY IN 2016 IS TURNOVER AT OR LESS THAN 5% FOR THE YEAR. It's worth noting that the average turnover for most companies is around 20% -- and much higher for high growth companies. The restaurant and hotel industry turnover runs much higher. As of the end of June 2016, we are on track to meet our goal of turnover below 5% for CLS. This includes supervisors and managers at every level as well as all staff members. I am VERY PROUD of this focus within Creative Lodging Solutions and the results we are seeing. Thank you for your comments. Michael Tetterton CEO/President