Customer Service - Recensione dipendente - Customer Service Representative presso Cummins

3,0
26 mar 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay,try hard to implement work life balance but it's hard for the employees to follow , teambonding session yearly (only if your manager willing to sponsor for the event)

Svantaggi

Upper management is biased .If they like you,you will be safe,but if they don't like you (normally with no particular reason),you are doomed . It is very obvious that there are favoritism happening however employees choose to be blind and not speak up just to keep the job and continue working . MNC company that have very strict rules to follow on dresscode ,targets on youngster especially . Cummins always want the employees to speak their mind,however they have ethic policy that normally contradicts the point (if listener do not like what they hear they can report to ethic) which also drives the employees become demoralize (not sure if it only happens here in Singapore branch due to different mindset with people in other countries)

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5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

work life balance, benefits, food hall

Svantaggi

management too busy to guide and mentor juniors

3,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You get paid for doing OT on weekends at the plant I work at now If you are in a shift that has less staffing you might earn more money on weekends as you will not have anyone to rotate with or less people to rotate with I am happy to have a manager who understands I have a lot of work pressure

Svantaggi

If you are in a shift that has less staffing you will have a lot of work to do. For me the con is lots of work pressure in the shift I work. I think I do the work of atleast 2 people and sometimes even more. First shift will have people to rotate on weekends. Unfortunately 2nd shift doesn't have people to rotate with. We end up working every weekend but have same number of vacation days. People in 2nd can get there vacation days used up before other shifts. But still I would say its a good company considering I work in a manufacturing facility.

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