Vantaggi
Sorry. During my last year there before being let go. there were no pros. Looking back I was still grateful for the job, although I have gained much better work experiences since leaving. My first year working there, I loved it and it didn't even feel like a "call center" It was more of a small family-like office environment. The business of sales sure felt so much better in that first year though and the friendly competition was fun. But then all of the fun and nice and 'human' managers left for greener pastures and it went down hill from there.
Svantaggi
I got to know co-workers that had been there for 20 years. In the 20 years that they'd been there, there had not been a single raise in pay. The new management just obviously had no experience being managers and so were really bad at it. There were obvious favorites and such pressure to sell stuff that just wasn't selling. I felt awful trying to sell crappy stuff to grandma's who literally could not afford it.