No progression or promotion - Recensione dipendente - Customer Success Manager (CSM) presso Cutover

- My manager is approachable, encourages growth, and provides clear direction without micromanaging. - Open communication and feedback are encouraged. - Healthy work-life balance and flexible work options.

Like any growing company, there can be occasional process bottlenecks, but leadership is receptive to improvement.

The salary and benefits are good for a company this size. You can learn a lot from your colleagues, who have different experiences and skills, creating a helpful environment for growth.

Working at this company has been quite challenging due to the dominating influence of the founding team, who have been around for over a decade. It feels like every decision needs their input, and long-serving colleagues often go over others' heads if they disagree, creating a frustrating atmosphere. The CEO is the only one who can bring in revenue because he knows everyone, which shows just how dependent we are on Ky and the founding team. The company is not worth a dime without them. Unfortunately, the business isn’t growing. Cutover constantly changes its strategy, making wild moves for growth without any solid market research to back them up. This lack of direction and consistency makes it hard to feel confident in the company’s future. Overall, it’s a tough environment that stifles innovation and morale.