Review - Customer Service and Sales Lead - Recensione dipendente - Customer Service Lead presso DICK'S Sporting Goods

Simple tasks, consistent structure. Good people.

Your location will determine your experience as an employee.

- Unlimited PTO with 401k match is awesome

- Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.