Solid job but not a solid career choice. - Recensione dipendente - Tech Support Representative presso DISH

2,0
28 dic 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The benefits are pretty good, they have plenty of incentives to take advantage of if you work hard for them. Pay differentials eliminate taxes to a point. Break room is amazing.

Svantaggi

Advancement is limited; policies and rules restrict your ability to control your metrics. Customers are hard to work with. Training isn’t sufficient enough to when you get out on the floor there isn’t enough resources to prepare new agents for certain scenarios. Either that, or your support is missing when you need it most.

Esplora altre recensioni su DISH

5,0
8 ago 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

DISH Network offers an amazing culture, strong career growth, and competitive compensation. It’s a great place to start your career — no prior experience required. The company truly invests in its people through ongoing training, a mentorship program and even offers tuition reimbursement, that sets you on the right path to succeed in the sales world. Whether you're just starting out or looking to grow, there's real opportunity here to build a long-term career.

Svantaggi

No Cons - as long as you're willing to show up with a good attitude - skies the limit! If you're resilient and coachable, you'll succeed.

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Risposta di DISH
10mo
This is fantastic to hear! We're so proud to see you've grown with us over the past 16 years, growing into a leadership role. Your journey is a perfect example of the opportunities we strive to provide our team members. We truly believe in investing in our people through training, mentorship, and education support, and it's incredibly rewarding to know these programs have made a real impact on your career. Thank you for sharing your experience and for being a part of the DISH family for so long. We appreciate your dedication!
3,0
15 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Svantaggi

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

1
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Risposta di DISH
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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