Good pay + quick promotions - Recensione dipendente - Advanced Tech Support presso DISH

5,0
7 apr 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Good pay -quick promotions to next level -during slow days, there is a lot of ATO available (optional unpaid time off)

Svantaggi

-Like any customer service job, angry customers are the worst - Have to keep up with sales/pushing to sell to customers most of your calls. (Coaches will work with you if you have trouble!) -The only major con is the medical insurance. I just signed up for it this year and it really doesn’t cover much. High deductible but it’s not the worst.

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Risposta di DISH
5y
We appreciate the positive feedback! We're invested in developing the incredibly talented people who work at DISH, and we're always evaluating our compensation and benefits packages to ensure that they are competitive.

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5,0
26 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great and flexible work supported my growth through college

Svantaggi

Honestly that the product we were selling wasn't the best value

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Risposta di DISH
3mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
3,0
15 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Svantaggi

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

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Risposta di DISH
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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