Life for a technician at Dish.....Micromanagement is the word of the day. - Recensione dipendente - Field Service Technician presso DISH

1,0
8 mar 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Co-workers are great Pay is ok if you are just starting out Equipment is fine, They have really started to upgrade Costumers are actually what I feared most but came to enjoy. You meet lots of people from all walks of life

Svantaggi

I have been around. Was a sergeant in the military, Owned my own business, worked for Coca-Cola...I have never seen anything like this. The world is moving forward with metrics. Dish has embraced this and rightly so....BUT they have NO IDEA how to manage it. They put so much pressure on FSMs and OMs (You run of the mill middle management) that if they are at all bad at their job it trickles down fast. I have had my job threatened 3 times and I've been there for two months. I've NEVER been fired in my life! I am sure they will get to a balance but for now stay away. They remind me of a Sports team like the Mets....Ya they have good ideas on how to use metrics but they have no idea how to apply them to the employees. So with this lack of knowledge from the top down I have seen 7 people quit get fired or laid off out of 22 people in my office. In case your doing the math that's a 32% turn over in two months. Trust me they have NO CLUE what they are doing at the moment. Stay away. 5 other employees (along with myself) Have expressed to me their intention to leave 3 of which are in the process of interviews with other companies...So in 3 months this could be a 45% turnover or more. I just sold my business and wanted to get back into the work force...WOW did I ever make a mistake. I forgot about the benefits. I would call them a joke but its NOT funny. Thank god my wife has good insurance. Comcast Charter AT&T (Direct TV) and Frontier are the other content providers in my area, All have much greater plans for benefits. And when I say much greater I mean the difference between a 1997 Honda with 274k miles and Air Force One.

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5,0
9 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You can make six figures

Svantaggi

High turnover in employees and management

avatar
Risposta di DISH
6mo
It is excellent to hear that you recognize the significant earning potential and that you find the commission structure to be good. We are committed to providing a compensation structure that highly rewards performance. We acknowledge your observation regarding turnover within both our employee and management ranks. We recognize the importance of stability and are actively investing in programs to enhance employee engagement, development, and retention at all levels of the organization. Thank you for providing your valuable perspective.
3,0
15 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Svantaggi

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

1
avatar
Risposta di DISH
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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