Stressful Call Center Environment - Recensione dipendente - Tech Support Representative presso DISH

DISH Network offers an amazing culture, strong career growth, and competitive compensation. It’s a great place to start your career — no prior experience required. The company truly invests in its people through ongoing training, a mentorship program and even offers tuition reimbursement, that sets you on the right path to succeed in the sales world. Whether you're just starting out or looking to grow, there's real opportunity here to build a long-term career.

No Cons - as long as you're willing to show up with a good attitude - skies the limit! If you're resilient and coachable, you'll succeed.

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.