No competitive pay, will be required to be on call, no annual reviews / raises given - Recensione dipendente - Customer Service Representative (CSR) presso DXP Enterprises

1,0
15 apr 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

none that can be said

Svantaggi

Starting salary is below industry standard. Annual review for raises are not given. With inflation will be loosing money every year you continue to work for DXP. Will be part of an on-call rotation schedule, given a company provided laptop and cell phone. While you are expected to answer company cell phone after normal business hours every day for the 1 week you are scheduled to be on call, DXP will only pay a $50 bonus in your next check if a order is placed while on call. The kicker is the $50 bonus will be on your next pay check but the bonus is taxed. The $50 bonus is a flat rate no matter how much time was given up after normal business hours or weekend hours. If an order is not placed you will not be compensated for the time used during your on-call schedule. DXP will require you to give up nights after 5:00pm during the week and 24 hours on Saturday & Sunday just incase the emergency afterhours on-call cell phone rings. Buyer beware, as on-call requirement may not be mentioned during the interview.

Esplora altre recensioni su DXP Enterprises

5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have worked for DXP for 15 years, and it has been a great place to build a career. The company has consistently invested in my training and professional development, allowing me to gain valuable experience and pursue my entrepreneurial spirit. One of the things I appreciate most is the culture. There is a strong sense of constructive accountability, and employees are trusted to take ownership of their responsibilities. Management has always been receptive to ideas and feedback, and I've had opportunities to contribute to improvements within my local branch. DXP strikes a balance that works well for me: it is highly results-driven without being overly bureaucratic. Although it is a large publicly traded company, local branches often maintain a personal, family-business atmosphere. Employees wear many hats, which creates opportunities to learn different aspects of the business and develop a broad skill set.

Svantaggi

DXP has a relatively flat organizational structure, which can make upward career progression more challenging than at larger organizations with multiple management layers. The company is also not as widely recognized as many Fortune 500 companies. Because of this, attracting and retaining top talent often requires additional effort and involvement at the local level.

4,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Straight forward job and decent people

Svantaggi

Lack of cohesive company culture

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