Vantaggi
Colleagues are open-minded and always working together to improve customer experience Some Senior Managers actually care about employee well-being and willing to listen when approached
Svantaggi
Senior management has habits of hiring their friends from previous jobs to senior positions without proper vetting Global support in either EU or APAC does not respond to emails, messages or give clear answers for timelines and roadmaps for projects Half of managers understand Decathlon company culture while the other half follow their micromanagement style from previous jobs Lack of language or cultural understandings leads to managers getting easily upset or angered from misunderstandings that are processed as imagined attacks or perceived slights Coach mentor program to ensure employees have high energy and to understand company needs ineffective as coaches either travelling or action items from past sessions not followed through. Lack of appreciation for work and some employees are favored over others Store associates empowered without proper training so most decisions requiring consensus wind up with deadlock or nothing is done until follow-ups Management keeps giving more responsibilities without increasing pay or benefits