I knew it was too go to be true - Recensione dipendente - Member Service Representative II presso Devoted Health

1,0
8 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I see now that I’m not the only one experiencing this. At first, I thought highly of Devoted — everything seemed great in the beginning. But it didn’t take long before things changed. I now have a supervisor who is extremely unprofessional. She displayed her witchcraft spell books to the team, openly brags about how detailed the sex novels she reads are, and uses profanity during one-on-one meetings. This type of behavior is completely inappropriate for a professional setting and creates a very uncomfortable environment. I truly loved working for Devoted at first, but the leadership is disappointing. I regret leaving my previous job for this one. I did better in Telesales than I do now in Member Services. As a Tier 2 employee, I’ve been given more and more responsibilities with no additional pay. The starting pay sounds great, but the deeper you go, the more the company starts to feel like a complete letdown.

Svantaggi

Starting pay is very good.

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Risposta di Devoted Health
7mo
Thank you for taking the time to share your feedback. We are sorry to hear that you have had a negative experience within your current team. Devoted takes pride in offering a supportive, professional and encouraging environment for team members to thrive. Please reach out if you would like to continue the conversation.

Esplora altre recensioni su Devoted Health

5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Svantaggi

- There are two office spaces for hybrid work- they are great facilities but there are only two

4,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Competitive pay, benefits and great hours. Lots of commission potential

Svantaggi

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

1
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Risposta di Devoted Health
18h
Thank you for taking the time to share your perspective and experience with us as a Telesales Agent. We're glad to hear that the pay, benefits, hours, and commission potential have been strong points for you, and we appreciate you being candid about the areas where we can do better. We take the concerns you've raised about favoritism and how some agents treat potential members very seriously. Doing right by our members is at the core of our mission, and no level of sales performance justifies treating anyone with anything less than respect. If you’d like to continue the conversation, please reach out Jacquelyn Singleton at jacquelyn.singleton@devoted.com
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