The best part about working at Devoted Health is the people. - Recensione dipendente - Bilingual Member Service Representative presso Devoted Health

5,0
1 mag 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Comprehensive Health Plan for you and your family. 401 Retirement Plan. Generous PTO and Paid Holidays. Mental health resources like Lyra. Time off to vote. Mental Health Days Off. A committed Leadership providing tools and resources to improve your engagement with your role and reach out team goals. A Supportive supervisor team who cares about your expectations & feelings; and willing to help you when ever you need to. We have Over Time (1.5) option during the week and weekends if you want to make extra money and support members. As a Bilingual Guide I advocate for the Hispanic community member teaching them how to navigate a Medicare Plan. During the pandemic, we've been working from home (full remote), also Devoted gives a bonus for telecommunications every month. You receive goodies from your leadership team on special dates like Christmas, Halloween, a winter vest, t- shirts, cards. Devoted works with the latest software, programs and provides all latest technology equipment available with a great quality. Performing over the expectations and meet team goals, you are eligible to get some incentives like gift cards, books, goodies from Amazon. In 2020, I earned $50 dollars in Amazon and $100 Grubhub gift cards from Devoted. Leaders know that life happens if you need to leave early and get approved PTO at last minute like medical appts, immunizations, sick days, etc, 5 weeks of paid training to prepare you to deliver a world wide health care experience. You can shadow other departments if you would like to apply to other roles within the company. As a guide in Devoted Health, you have a competitive salary depending of your prior experience, and negotiation skills around the Boston area. We treat our members and co-workers like family, I'm proud to be a part of Devoted Health and represent its values delivering a special health care plan experience. Here, you are going to find a multicultural team from different backgrounds. We have our virtual happy hours lounge to build relationship within the team to connect with new hires and other guides, supervisors and leaders. Yearly salary review. If you are interested, you can apply as a Senior Guide after 6 months of being a Guide.

Svantaggi

Unmatched 401 k Plan Retirement.

Esplora altre recensioni su Devoted Health

5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Svantaggi

- There are two office spaces for hybrid work- they are great facilities but there are only two

4,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Competitive pay, benefits and great hours. Lots of commission potential

Svantaggi

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

1
avatar
Risposta di Devoted Health
1d
Thank you for taking the time to share your perspective and experience with us as a Telesales Agent. We're glad to hear that the pay, benefits, hours, and commission potential have been strong points for you, and we appreciate you being candid about the areas where we can do better. We take the concerns you've raised about favoritism and how some agents treat potential members very seriously. Doing right by our members is at the core of our mission, and no level of sales performance justifies treating anyone with anything less than respect. If you’d like to continue the conversation, please reach out Jacquelyn Singleton at jacquelyn.singleton@devoted.com
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