would not recommend - Recensione dipendente - Telesales Agent presso Devoted Health

3,0
4 nov 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

health plans premium free, work being fully remote, and pay

Svantaggi

no company culture, the max HR or CEO does to connect with everyone else is a post on slack giving communications. The Telesales Dept is a call center. Their focus is on creating rules to penalize if you don't comply, but never a reward, or a celebration of it's talents. I had a chance to refer people and i would not do that, because its not a good company. I have refer people HR, they brush it off and they follow through or even hire. they don't promote from whithin, if u want to move up, u got to move out! for a start up vibe, it is not a company that promotes togetherness or development.

avatar
Risposta di Devoted Health
4y
As an organization, we celebrate and encourage referrals from our employees! In fact, it plays a pretty big part in our talent strategy. This past summer we welcomed over 80 employees to our telesales team and about 50% of those hires were referrals. It's not hard because most Devoted employees find our culture to be authentic, inclusive and growth-oriented. Unfortunately, every referral we receive may not be qualified to be hired, but we do strive to connect with each of those referrals to create a positive experience. In full transparency however, we are not perfect and we have no problem saying we are sorry when we make a mistake. We also encourage growth and development for our employees. 43% of our current telesales supervisors were promoted into their roles. We offer our employees a track for both Senior Agent and Supervisor roles. We offer them the opportunity to embrace challenges, try new things and find inspiration in others successes. We say you can learn anything that you put your mind to!! - Jackie, Head National Medicare Telesales

Esplora altre recensioni su Devoted Health

5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Svantaggi

- There are two office spaces for hybrid work- they are great facilities but there are only two

4,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Competitive pay, benefits and great hours. Lots of commission potential

Svantaggi

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

1
avatar
Risposta di Devoted Health
2d
Thank you for taking the time to share your perspective and experience with us as a Telesales Agent. We're glad to hear that the pay, benefits, hours, and commission potential have been strong points for you, and we appreciate you being candid about the areas where we can do better. We take the concerns you've raised about favoritism and how some agents treat potential members very seriously. Doing right by our members is at the core of our mission, and no level of sales performance justifies treating anyone with anything less than respect. If you’d like to continue the conversation, please reach out Jacquelyn Singleton at jacquelyn.singleton@devoted.com
Vedi recensioni per: Utile|Valutazione|Data|Tutto