Used to be a good Company - Recensione dipendente - Member Service Guide presso Devoted Health

1,0
24 feb 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Health insurance, remote, pay. Nothing else.

Svantaggi

Lack of leadership. Managers doesn't know what they are doing. Service guides are more knowledgeable than Managers. It is a disaster. Stressful. No work life balance.

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5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Svantaggi

- There are two office spaces for hybrid work- they are great facilities but there are only two

4,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Competitive pay, benefits and great hours. Lots of commission potential

Svantaggi

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

1
avatar
Risposta di Devoted Health
7h
Thank you for taking the time to share your perspective and experience with us as a Telesales Agent. We're glad to hear that the pay, benefits, hours, and commission potential have been strong points for you, and we appreciate you being candid about the areas where we can do better. We take the concerns you've raised about favoritism and how some agents treat potential members very seriously. Doing right by our members is at the core of our mission, and no level of sales performance justifies treating anyone with anything less than respect. If you’d like to continue the conversation, please reach out Jacquelyn Singleton at jacquelyn.singleton@devoted.com
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