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      Dialpad

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      Recensioni su Dialpad

      Do not work here - Recensione dipendente - Account Manager presso Dialpad

      1,0
      2 feb 2024
      Account manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      unlimited pto, free lunch, work life balance

      Svantaggi

      the job I interviewed for is not the job I did, they have no internal processes or procedures in place, no one on my team had ever hit a bonus (as a brand new team with 0 pipeline they expected us to increase rev 50% MoM), senior leadership only cares about money not about the customer, customer service teams are useless, there's no professionalism in the office, despite being the telephony provider all of their contact info in salesforce is out of date, I was told there was a DEI/DIB dept that I could work with and the dept is one person, 95% of the austin office is white tech bros

      Esplora altre recensioni su Dialpad

      5,0
      28 giu 2026
      Account executive
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The people in Austin are great!

      Svantaggi

      Nothing I love everybody in Austin, didn’t you read my first comment?

      1,0
      24 giu 2026
      Account executive
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Definitely one of those tech jobs that you can call “full-time” but do in 5-10 hours/week and pick up another job. Thats about it for pro’s.

      Svantaggi

      Been here a few yrs and have had 5 different managers. I hit quota about 1 quarter per yr which hasn’t got me fired because I get a new boss every 8 months (they all leave or get canned when the CEO changes the vision…again). Last month on an all-hands he said “if you want a work life balance, don’t work here” - which is hilarious and ironic because tons of reps make more at their other “real job” and he has no clue. The culture is annoying at best, toxic at worst. We have had like 1400 FTE’s for the last 3 yrs, over 1200 new hires in the past 12 months, the turnover is insane. I’m resigning this month so being super authentic here. Pay is below market value. The product is good…until the vision changes and we “have to sell” the new stuff. Genuinely feel bad for people who get hired here and it’s their only job.

      4
      avatar
      Risposta di Dialpad
      2d
      Thank you for your candid feedback and it is unfortunate that you do not feel motivated to do your best work. We certainly have many who do. Management transitions are not easy, but are something we put a great deal of time and effort into. We have invested a great deal into our sales organization, and we hope that it shows. However, we are committed to continuous innovation (one of our core values) and we will always be evolving and improving. We hope that you find a work environment that is better suited for you.
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