Generally a good work place - Recensione dipendente - Technical Support Analyst presso DigiCert

4,0
29 mar 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work Interesting subjects Kind team members

Svantaggi

The scope knowledge needed is very big. Customers sometimes have unrealistic expectations of what we can assist with.

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Risposta di DigiCert
3y
Dear current DigiCert employee, Thank you so much for sharing your feedback on your experience at DigiCert. As a technical support analyst for the company, we know you work hard and contribute to our company’s success, so we appreciate your insights into good areas and areas with growth opportunities. Thank you for recommending DigiCert. We have put a lot of effort into offering competitive compensation and benefits as well as a positive work environment. Also, thank you for acknowledging the remote work environment, interesting subjects to work on and kind team members. We understand your feedback on the scope of knowledge needed and expectations from customers. We are obsessed with our customers and their needs, so we appreciate feedback that can help us improve services we provide. We also note your advice to management regarding remote work. We try to be sensitive to the needs of employees which is why we try to ensure any time that employees must be in the office is purposeful and productive. We will continue to monitor feedback from employees like you as we offer remote and hybrid opportunities moving forward. DigiCert People Team

Esplora altre recensioni su DigiCert

5,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Fabulous executive team with a wealth of diversity of thought - Structured goals, high expectations - Colleagues who consistently raise the bar to create a high-performance culture

Svantaggi

Move fast and break things! The environment is competitive and demands only the best from every team member. Not a con, but be prepared to give it your all at DigiCert.

2
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Risposta di DigiCert
1d
Thank you for sharing your experience. We’re happy to hear that you value our leadership, clear goals, and the high-performing culture created by colleagues who challenge and support one another. We also appreciate your perspective on the pace and expectations. We intentionally foster a high-performance environment that challenges our teams to do their best work! While that environment isn't for everyone, it creates meaningful opportunities for growth, impact, and continuous learning. Thank you for recognizing the importance of authentic leadership and for taking the time to share your feedback.
4,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Svantaggi

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

4
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Risposta di DigiCert
3w
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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