Terrible Management team that do not care about customers or employees - Recensione dipendente - Director presso DigiCert

1,0
1 lug 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

NONE. At one time Digicert was a leader in the Internet security world and provided a quality product with best-in-class customer service. They also use to care about the company's employees. None of this is the case anymore. The Private Equity firm that owns Digicert and its Upper management has ruined the company.

Svantaggi

Private Equity and C-Level management only care about maximizing their EBITA. They continue to increase their prices without providing a better product. At this point, the PE and Upper management do not care to provide a quality Managed PKI solution at a fair price. They have a monopoly and think they can do whatever they want. They also pay their tenure employees less and less and ask them to do more and more. If you are thinking about working here don't. They do NOT pay market value and devalue the employees that helped built the company and hold all the skills and knowledge. The longer I was there the less money I made and they asked me to do things that would screw over the customers and I told them no. Terrible company to work for, especially on the sales team.

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Risposta di DigiCert
2y
Dear current DigiCert employee, Thank you for taking the time to share your thoughts and current impressions of the company. We know that, as things transition and we move toward goals and products that will make the company more sustainable and equipped for the future, there has been some discomfort among some staff about direction and change of expectations. We believe the primary goal of your review is awareness of the apprehension some have with these changes, so we invite you to reach out to your leaders to discuss this and share your thoughts. Leaders have been open about the changes and await feedback as we move forward. They want and expect to hear from employees – good feedback and bad feedback – because they want to listen and engage with all who want to be a part of DigiCert moving forward. We invite everyone who wants to be a part of the future direction for the company to speak with leaders and continue to engage in conversations about decision making and how we can all contribute to making DigiCert better. Reach out to the People team to gain insight on compensation and the misunderstandings that seem to persist. We take our CARE Culture seriously, and we look forward to discussing it with you. DigiCert People Team

Esplora altre recensioni su DigiCert

5,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Fabulous executive team with a wealth of diversity of thought - Structured goals, high expectations - Colleagues who consistently raise the bar to create a high-performance culture

Svantaggi

Move fast and break things! The environment is competitive and demands only the best from every team member. Not a con, but be prepared to give it your all at DigiCert.

2
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Risposta di DigiCert
1d
Thank you for sharing your experience. We’re happy to hear that you value our leadership, clear goals, and the high-performing culture created by colleagues who challenge and support one another. We also appreciate your perspective on the pace and expectations. We intentionally foster a high-performance environment that challenges our teams to do their best work! While that environment isn't for everyone, it creates meaningful opportunities for growth, impact, and continuous learning. Thank you for recognizing the importance of authentic leadership and for taking the time to share your feedback.
4,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Svantaggi

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

4
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Risposta di DigiCert
3w
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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