Middle of the Road - Recensione dipendente - Account Manager presso DigiCert

3,0
22 ago 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Learned a lot over the years. Worked with some incredible people and leadership. Digicert is creating a solution that makes sense and is needed. New hires seem to have a great opportunity ahead. Most direct leadership is great to work with. Colleagues to the left and right tend to want to help each other out. The customers can be super fun to work with.

Svantaggi

- disconnect between C-Level leadership and sales but it is weirdly "acknowledged." - solution is not fully baked but that happens when new products are being rolled out, it is just hard to be held accountable for a quota based on new offerings that don't work...yet. - sales people were forced into roles they were ill-prepared for. - compensation for existing sales vs new sales people drastically different (heard this was a focus of correction.) - An AE/AM is viewed solely as a number on an excel report and not as to what they bring to the table, team and organization or have brought over the years.

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Risposta di DigiCert
2y
Dear former DigiCert employee, First, thank you for your time with the company. We can tell from your review that you enjoyed your time with the company and working with your colleagues and customers. We appreciate your very thoughtful feedback, including your reflections on the changes made to the Sales Team. We understand how difficult change may be and our leaders have taken steps to provide clarity and communication as future changes are decided and made. If you have more you would like to share, please feel free to reach out to members of the People Team. We know that your experience in the company can provide insight into many areas. DigiCert People Team

Esplora altre recensioni su DigiCert

5,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Fabulous executive team with a wealth of diversity of thought - Structured goals, high expectations - Colleagues who consistently raise the bar to create a high-performance culture

Svantaggi

Move fast and break things! The environment is competitive and demands only the best from every team member. Not a con, but be prepared to give it your all at DigiCert.

1
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Risposta di DigiCert
22h
Thank you for sharing your experience. We’re happy to hear that you value our leadership, clear goals, and the high-performing culture created by colleagues who challenge and support one another. We also appreciate your perspective on the pace and expectations. We intentionally foster a high-performance environment that challenges our teams to do their best work! While that environment isn't for everyone, it creates meaningful opportunities for growth, impact, and continuous learning. Thank you for recognizing the importance of authentic leadership and for taking the time to share your feedback.
4,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Svantaggi

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

4
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Risposta di DigiCert
3w
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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