Look somewhere else - people are jumping ship ASAP - Recensione dipendente - Customer Success Manager presso Diligent

1,0
7 giu 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work life balance and manageable workload

Svantaggi

Where to begin? Company completely lost its soul. When I joined, there was a sense of comradery and team. After some senior leadership exits and the reorg - all that is gone forever. People care very little about their jobs now, and the only goal is to sell sell sell. Hitting unsustainable targets 80% of the company are new hires within the past year, they have no idea what is going on or the history of the products. Clients are definitely taking notice and sending cancellation notices. Def sinking ship, but senior leadership does not care. They do not even talk about cancellation % anymore, which was never before seen when I joined. They only pretend to care about ESG and DEII 'woke' movements. Get out when you have a chance before it is too late.

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Risposta di Diligent
3y
Thank you for sharing your perspective. We’re glad to hear your appreciation for our commitment to promoting a sustainable work-life balance but are sorry to hear your other feedback and that it sounds like there is more we could have done to support you. We certainly appreciate how much change there has been as we’ve continued to strategically expand and evolve our business to drive even greater impact for our clients. The changes we have been making have been in direct response to feedback from both clients and teammates on how we can serve and support them even better. As we have continued to grow and scale our team, we have been investing in extensive onboarding, training and enablement to ensure our employees are fully knowledgeable about our expanded solution set as we grow our leadership position in the GRC space. At all levels of our organization, we make every effort to ensure all our employees are equipped to effectively fulfil their responsibilities to our clients and strive to create a supportive culture within our teams. We appreciate you taking the time to share with us your candid thoughts and hope you shared your feedback with the team while you were here – wishing you the best of luck with your next step. - Avigail Dadone, Chief People Officer

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5,0
2 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

can be challenging but rewarding. team culture is good

Svantaggi

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1
1,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent pay, unlimited PTO and good benefits

Svantaggi

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1
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