Culture in decline - Recensione dipendente - Regional Sales Director presso Diligent

2,0
12 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good base compensation for sales, with a good commission structure. Some great people there. You can learn a lot about process from some professionals, and there’s some good ideas for the future of the tech.

Svantaggi

There’s clear and obvious bullying that happens at Diligent that seems to tolerated by senior management, and sometimes perpetrated by. Micromanagement is the norm, to the point of harassment at times to be honest. The sentiment is growth at all costs, regardless of how that’s achieved. So, so much revenue is left on the table because of end of quarter panic, slashing prices to meet management targets and sacrificing seller commission in the process - how do you think that makes them feel?

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Risposta di Diligent
2y
Thank you for taking the time to share your feedback about your experience at Diligent. We appreciate all of your contributions during your time with us. It’s helpful to hear about the positive components of your experience, as you noted in your comments about compensation, colleagues, and innovative technology. We're happy to hear you found value in those aspects. We hear that you had frustration regarding end-of-quarter pressure and acknowledge the importance of a sustainable sales environment. We are committed to achieving goals throughout the quarter while prioritizing genuine customer value over quick wins. We are also leveraging technology and data analysis to streamline workflows and free up time for our team. In addition, we recognize the importance of celebrating milestones throughout the quarter--not just at the end--to maintain morale and motivation. We agree that clear communication and alignment are crucial. We're actively working to improve transparency across our teams through initiatives like V2MOMs (our company-wide goal setting framework), regular Town Halls, and dedicated communication channels. We also encourage open communication within teams and across departments. Your feedback on management is very serious to us. We're committed to fostering a respectful and supportive work environment and have zero tolerance for bullying or harassment. If you would feel comfortable, we encourage you to share more details of your experience through our confidential HR email, hrconfidential@diligent.com. We are committed to addressing your concerns with the remaining team, and your input will be very helpful as we seek opportunities to develop our managers. We value your candid comments and will consider them as an opportunity to grow. We remain dedicated to working together to create a positive and productive work environment for everyone. Thank you again for your contributions to Diligent, and we wish you all the best going forward. -Avigail Dadone, Chief People Officer

Esplora altre recensioni su Diligent

5,0
2 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

can be challenging but rewarding. team culture is good

Svantaggi

sales positions don't open up fast enough

1
2,0
11 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Svantaggi

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
avatar
Risposta di Diligent
3mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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