Interesting industry, complicated company - Recensione dipendente - Senior Customer Success Manager (CSM) presso Diligent

4,0
8 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

General industry characteristics and the people you deal with are usually high profile, you get to learn a lot from the simple exposure to them.

Svantaggi

Lacking several internal processes and structure; overall communication is poor; lack of a clear transformation plan in practical terms.

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Risposta di Diligent
10mo
Thank you for sharing your positive experiences with our high-profile clients and industry exposure—it's wonderful to hear how these aspects of your role have supported your growth. We also truly appreciate you sharing your concerns around internal processes, communication, and the transformation plan. Your insight is essential as we strive to make meaningful improvements, and we want you to feel comfortable voicing any specific experiences or suggestions that come to mind. If there are additional details you’re willing to share, we’d be eager to listen. Your perspective matters and helps us build a better workplace for everyone. Please feel free to connect with us anytime at HRConfidential@diligent.com or let us know if there’s another way you’d prefer to share your thoughts.

Esplora altre recensioni su Diligent

5,0
2 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

can be challenging but rewarding. team culture is good

Svantaggi

sales positions don't open up fast enough

1
1,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent pay, unlimited PTO and good benefits

Svantaggi

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

1
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