3,0
23 mag 2015
Dipendente anonimo
Ex dipendente, meno di un anno
Herriman, UT
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
Advancement opportunities are EVERYWHERE. Discover really does value the experience that's gained from being on the job. The Benefits are ok. Oh, and the pay sucks, I started at 11.50/hr. American Express, just down the street starts at 16.00 /hr. for the same job.
Svantaggi
The metrics that are used to measure performance, "iShine," is the most ridiculous means for measuring how well you are doing. As a CSR you probably take around 3000 calls a month and 5 random calls are chosen and scored - this is what raises are based on, not to mention if you do not meet a certain score you will eventually be fired. It was the most stressful part of the job for a lot of us.