Wish I could go back! I love the company! - Recensione dipendente - Bank Account Customer Service presso Discover

4,0
18 set 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company offers competitive compensation and comprehensive benefits. It provides excellent resources to support employees in performing their roles effectively. The training program is thorough, equipping you with the necessary knowledge and skills to assist customers confidently before you begin your duties.

Svantaggi

When I transitioned to an actual team, I felt that the TL and Coach could have been more supportive in helping me succeed with Discover. Instead of encouraging me to quit, they could have focused on promoting positivity and finding ways to help me improve in my role. As a leader, it’s important to uplift and support associates, helping them feel capable and valued rather than making them feel inadequate. I believe that with a more positive and supportive TL, I would have thrived and stayed with the team.

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5,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Svantaggi

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5,0
7 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Svantaggi

Its collections the call flow process.

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