Crap customer service job in a decent-ish company - Recensione dipendente - Customer Service Specialist presso E.ON

3,0
6 nov 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid ok to say it was just a customer service role. Cafe was pretty good as well at Phoenix Park

Svantaggi

Terrible conversations with customers - customers love bashing the energy firms. Resource planning was terrible - constantly had queues of 200+ customers waiting

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Risposta di E.ON
9y
Thank you very much for your honest review. We agree that it can sometimes be challenging dealing with customer grievances and we are grateful to all those who support us with this. We are constantly trying to optimise our resourcing so that customers are not waiting an unreasonable amount of time. Please email us at yourhr@eon.com if you would like to discuss this further.

Esplora altre recensioni su E.ON

5,0
29 set 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice colleagues, fast paced environment. Industry can be quite challenging, complex I'd say.

Svantaggi

Due to market liberalization there are a lot of changes to cope with. The company is navigating through changes and transformation so you have to keep up with them (changes)

4,0
18 ago 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work life balance overall

Svantaggi

Lots of work on many legal matters

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