Not reliable for long-term work - Recensione dipendente - Subrogation Specialist presso EXL Service

They hired me and threw me in the deep end to learn a position basically by myself. Once I created a workflow, they had me teach an overseas team, then laid me off due to restructuring. So that team I trained took over my job (because it is cheaper to pay three people in India than one in the US). Also, in general, everyone is overflowing with work and teams do not take time to communicate properly. My direct manager was so extremely stressed that he was sick almost all the time. He was very sweet and tried to stay in contact with us, but because he worked incessantly his response time was poor at times. He was overworked and undervalued.