Vantaggi
flexible schedule, nice downtown location, all but one middle manager knows how to be a manager
Svantaggi
plenty! extremely low pay, promotions/upward movement non existent, all but one middle managers have been part of the Trumbull organization who have no management skills, they never let anything go past them to upper management, 2 recent managers (2 years ago, both from Progressive) have destroyed morale and have successfully helped loose projects, but still get paid close to six figures and remain in their position. One of the two joined this place after being demoted at the prior place and most recently the same manager got demoted from operations manager to just manager. Shocking to know this manager has more than 25 complaints against him with HR with zero repercussions. Shocking. Constantly advising employees to leave a they believe this is not a place to "stay". Extremely motivating, NOT! EXL as a whole is a great company to work for but the Hartford branch needs serious help with clearing out the bad apples and giving the "good" worker a chance to better this branch and themselves. My rating is only based on the Hartford Branch not EXL as a whole.